Privacy Policy

Privacy Policy

We are committed to protecting your privacy and ensuring that your personal information is protected. This Privacy Policy explains the types of personal information we collect and how we use, disclose and protect that information.

What does this Privacy Policy Apply to?

This Privacy Policy applies to personal information collected by us online through this website, offline through our Customer Care Center, and our branded pages on third party platforms. This Privacy Policy is hereby incorporated into and forms part of the terms and conditions of use of the Mirada De Provence site.

This Privacy Policy does not apply to the information practices of:

  • Third party companies (including, without limitation, their website, platforms and/or applications) which we do not own or control; or
  • Individuals that we do not manage or employ.


These Third Party Sites may have their own privacy policies and terms and conditions. We encourage you to read them before using those Third Party Sites.

Your Consent

We will not collect, use or disclose your personal information without your consent. In most cases, we will ask for your consent explicitly but, in some cases, we may infer consent from your actions and behavior. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you are consenting to our collection of that information and use of it for that specific reason in accordance with this Privacy Policy.

We may ask you to provide additional consent if we need to use your personal information for purposes not covered by this Privacy Policy. You are not obliged to provide such consent but if you decide not to then your participation in certain activities may be restricted. If you provide additional consent, the terms of that consent shall prevail in the event of any conflict with the terms of this Privacy Policy. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time by contacting us at customerservice@miradadeprovence.com

What Information Do we Collect?

In this Privacy Policy, your "personal information" means information or pieces of information that could allow you to be identified. This typically includes information such as your name, address, screen name, profile picture, email address, and telephone number, but can also include other information such as IP address, shopping habits, preferences and information about your lifestyle or preferences such as your hobbies and interests. We may collect personal information about you from different sources, including:

Information You Give Us Directly

We may collect information from you directly when you provide us with personal information, e.g., when you sign up to receive information, use applications, buy a product or service from us or make a comment or inquiry. The types of information we may collect from you directly include your:

- Name
- Address
- Email Address
- User Name
- Telephone Number
- Credit card or other payment information
- Age
- Date of Birth
- Gender
- User-Generated Content or Other Content You Submit
- Any Other Personal Information You Voluntarily Provide To Us

Information we collect automatically when you use this site

We use cookies and other tools (such as web analytic tools and pixel tags) to automatically collect information about you when you use our site, subject to the terms of this Privacy Policy and applicable data protection laws and regulations. The types of information we may collect automatically include (collectively, "Site Usage Information");

- Information about the type of browser you use
- Details of the web page you have viewed
- Your IP address
- The Hyperlinks you have clicked
- Your user name, profile picture, gender, networks and any other information you choose to share when using Third Party Sites (such as when you use the "Like" functionality on Facebook)

Most internet browsers are initially set up to accept cookies. A "cookie" is a small file stored by your web browser. Cookies allow us to recognize you when you arrive at our Site by associating an anonymous identification number in the cookie. At no time is your name, street address or credit card number stored within one of our cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. If you use different browsers, or use multiple devices, any changes will need to be made for each browser.

In addition to cookies, our servers automatically collect data about your server's Internet address when you visit our Site.  This information, known as an Internet Protocol address or "IP Address", is a number that is automatically assigned to your computer by your Internet Service Provider whenever you are on the Internet. When you view pages from our Site, our servers may record or "log" your IP address and sometimes your domain name. Our server also may record the page that linked you to us and related information including any ads you may have clicked on. Such information is known as "Clickstream Data".


Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell products and services to you. Your data is stored through Shopify's data storage, databases and the general Shopify application. We recommend you read Shopify's Terms of Service (https://www.shopify.com/legal/terms) and Privacy Statement (https://www.shopify.com/legal/privacy) to understand their system and how they store and use your information. We do not make any representations or warranties regarding Shopify's system. Shopify's terms include:

- storing your data on a secure server behind a firewall (including your credit card data if you choose a direct payment gateway to complete your purchase);
- encrypting data and adhering to the other standards of the Payment Card Industry Data Security Standard (PCI-DSS) as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover to ensure the secure handling of credit card information for online purchases;
- storing your purchase transaction only as long as is necessary to complete your purchase transaction; and
- deleting your purchase transaction information after your transaction is completed.

How do we use your personal information

We may use your personal information:

- to improve our products and your experience on this site;
- to contact you regarding products and services which may be of interest to you;
- to provide you with products that you request from us; and
- to respond to your queries or comments.

Who do we share your personal information

We may share your personal information with:

- our advertising, marketing and promotional agencies to help us deliver and analyze the effectiveness of our advertising campaigns and promotions;
- third parties required to deliver a product or service to you, such as a delivery service delivering a product that you have ordered; and
- web analytics tool providers, such as Google.

If we do share your personal information with a third party, we take reasonable steps to ensure that they keep your information secure, including that they take steps to protect it from misuse and only use it in a manner consistent with this Privacy Policy.

Safeguarding your personal information

We comply with all applicable laws and regulations and take reasonable precautions to keep your personal information secure and require any third parties that handle or process your personal information to do the same. Access to your personal information is restricted to prevent unauthorized access, modification or misuse.

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time by posting the updated version of the Privacy Policy on our Site. We encourage you to visit frequently to stay informed about how we use your personal information.